Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your information.
Effective since: June 15, 2025
Last updated: June 15, 2025
Your data is protected with industry-standard security
Clear policies with no hidden practices
Manage your data with granular controls
Lumenai AS ("we", "us", or "our") operates the VeloWear application and related services ("the Service").
This Privacy Policy explains how we collect, use, store, and share personal data when you use the Service, and the choices you have regarding your data.
We collect data that allows you to authenticate with third-party data providers (such as fitness tracking services):
We do not collect or store your third-party service passwords.
We collect data that helps us personalize your experience with VeloWear:
We may collect data about how you access and use the Service:
We use the data we collect to:
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
You can withdraw your consent at any time by disconnecting third-party services or contacting us.
Your data may be stored on servers located in various countries. While we take reasonable steps to protect your data, we cannot guarantee that all personal data will be stored exclusively on servers located in Norway or within the European Economic Area (EEA).
By using the Service, you consent to the transfer of your personal data to countries that may have different data protection laws than your country of residence.
You have the right to:
To exercise any of these rights, please contact us using the form below.
If you are located in the EEA, you also have the right to lodge a complaint with your local data protection authority.
The VeloWear Service is intended for users who are 16 years of age or older.
If you are under the age of 16, you may only use the Service if you have obtained consent from your parent or legal guardian.
We do not knowingly collect personal data from users under the age of 16 without such consent. If we become aware that we have collected personal data from a user under the age of 16 without the necessary parental consent, we will take steps to delete the data.
If you have any questions or concerns about this Privacy Policy or our data practices, please use the contact form below: